RSA Refresher (RSA Online Refresher Course)

Date Published: 22-04-2014

Once you’ve completed the initial RSA training in the classroom, and you have received your VCGLR RSA Certificate, you are legally able to work in the hospitality industry in Victoria serving alcohol. You will, however, need to complete the Responsible Service of Alcohol (RSA) online refresher course at least once every 3 years.

The Online RSA is only for people who have completed the initial classroom training for Victoria. For those people who have not yet completed the initial training, please see RSA Melbourne for an upcoming course time.

To log in to the RSA online refresher, you will need to provide your name and initial RSA Certificate Number. Once you’ve done that, the first step of the refresher is to ensure that your personal details (such as your date of birth, gender and suburb/postcode) are correct and up-to-date.

You can check the log of any Victorian RSA online refresher courses you have completed in the past.

The RSA refresher course in Melbourne is a fast and easy way to keep your skills up-to-date while also meeting any RSA requirements under the Liquor Control Reform Act 1998.

There is an instructional video provided within the portal to help guide you through the RSA refresher process. You will need to step through the topics:

After completing the topic information, you will be able to access the RSA Refresher Assessment. This is a 15 question multiple choice assessment that may include questions such as ‘a parent is in a bottle shop purchasing beer and giving it to their 16 year old son for a night out. Is this considered secondary supply of liquor?’, or ‘what is the definition of a Responsible Adult?’, or ‘which of the following is a sign of intoxication?’.

Once you have satisfactorily completed this assessment, you will need to print and attach the Online Refresher Certificate of Completion to your original RSA Certificate as evidence that you have refreshed your knowledge.